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hi. troubleshooting daughter's phone. (htc)
DRILLSOLDIER
Member

i did all the normal troubleshooting on her phone.  but only have wallpaper on screen.  access to apps have been removed.  checked settings, changed many things but no success.  any ideas?

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Re: hi. troubleshooting daughter's phone. (htc)
vzw_customer_support
Customer Support

DRILLSOLDIER, We're sorry to hear that you're are experiencing some trouble with your daughters phone. We're here to help. Tell us what problems she was experiencing with the phone and what steps did you take to attempt to resolve it?

 

TrinetteW_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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