Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
how can i manage text messages on verizon cloud?
CHESCH20
Member

I am trying to delete content from my cloud in order to transfer to my phone and cannot find access to my text messages.  Can anyone advise on how to do this?

Labels (1)
0 Likes
Re: how can i manage text messages on verizon cloud?
vzw_customer_support
Customer Support

Chesch20, when moving to a new phone you certainly want to know that you have everything important saved. As text messages are considered proprietary in nature, you will not be able to view any message content in the Verizon Cloud. You may ensure that they are being backed up, by choosing the Cloud, on your phone, tapping the 3 lines to the top left, click Settings, What to Back up and ensure that you have placed check marks next to Messages before clicking OK. This way, you know that your messages will be safe. Should you wish to no longer back up those messages, simply remove that checkmark.

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: how can i manage text messages on verizon cloud?
LENNYEDGE
Sr. Member

agreed. ONLY YOU CAN VIEW MESSAGES IN YOUR CALL HISTORY. CLOUD ONLY SAVES DATA,,,,,CONTACTS ETC

0 Likes