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how do i move apps to sd card on ellipsis 7
texarcher
Enthusiast - Level 1
‎10-08-2014 09:24 AM

I have an ellipsis 7 but it won't download or update apps due to lack of space. How do I move apps to the SD card?

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Re: how do i move apps to sd card on ellipsis 7
vzw_customer_support
Customer Service Rep
‎12-30-2014 08:26 AM

Thanks for clarifying! We have a process to update the software that allows more control over the storage. Are you willing to send the device in for this update? If so, please reply to my Direct Message with the needed information.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: how do i move apps to sd card on ellipsis 7
Not applicable
‎10-08-2014 09:33 AM

From what I have read on the forum you cannot.

Its a low end tablet.

Good Luck

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Re: how do i move apps to sd card on ellipsis 7
vzw_customer_support
Customer Service Rep
‎10-08-2014 10:43 AM

We certainly want you to be able to install or update your apps.

When the “Available app space” memory in storage reaches less than 50MB the device will display a message stating, “Storage space running out”.

When the “Available app space” memory is depleted, “Insufficient space available” or “Device out of storage” will be displayed. You can check your “Available app space” under Settings>Storage>Available app space.

Apps are not able to be moved to the SD card, you can move media files to the SD card.

Which software version do you have? Go to Settings<About Tablet<SW Version.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: how do i move apps to sd card on ellipsis 7
coop227T
Newbie
‎12-27-2014 09:12 AM

How do you adjust the cap on app space? Or remove all these apps that came preloaded that I never use? 1 GB is really all there is? Why is that?

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Re: how do i move apps to sd card on ellipsis 7
vzw_customer_support
Customer Service Rep
‎12-28-2014 07:11 AM

We want you to get the most out of your tablet, coop227T. To review the app storage capabilities, may I have the software version found under Settings>About Device?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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Re: how do i move apps to sd card on ellipsis 7
coop227T
Newbie
‎12-28-2014 08:19 AM

MV7A_31D26_422

On Dec 28, 2014 10:12 AM, "Verizon Wireless Customer Support" <

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Re: how do i move apps to sd card on ellipsis 7
vzw_customer_support
Customer Service Rep
‎12-30-2014 08:26 AM

Thanks for clarifying! We have a process to update the software that allows more control over the storage. Are you willing to send the device in for this update? If so, please reply to my Direct Message with the needed information.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: how do i move apps to sd card on ellipsis 7
coop227T
Newbie
‎12-30-2014 11:38 AM

Yes I am willing to send the device in.

On Dec 30, 2014 11:26 AM, "Verizon Wireless Customer Support" <

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Re: how do i move apps to sd card on ellipsis 7
OGChaz
Newbie
‎01-13-2015 11:20 PM

I also have ran out of app space on my Ellipsis 7 with the same version MV7A_31D26_422. Am im eligible for this upgrade? I am willing to send it in.

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Re: how do i move apps to sd card on ellipsis 7
Rain777
Enthusiast - Level 2
‎03-17-2015 02:12 PM

If it can't be done, it doesn't matter what software version she has.

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