how to get pictures off LG G2 with completely smashed screen
dream19777987
Newbie

I have an LG G2 with a screen so smashed it has about 1% function, and is totally unusable.  All I can tell is that the phone is trying to display the screen, it lights up a little on the bottom half of the screen with a random pattern.  The phone still works, how do I get the pictures off of it?

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Re: how to get pictures off LG G2 with completely smashed screen
tbo27
Master - Level 2

USB connect to a computer

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Re: how to get pictures off LG G2 with completely smashed screen
Snn5
Legend

This might help with calls at least. 

Hardware Key Control Mode

If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn off an alarm using the hardware keys.

Turn your phone off.

Press and hold the Power/Lock Button power key and the Volume Keys volume keys at the same time for more than 6 seconds to enter the Hardware key control mode.

Press the Volume Keys volume keys to scroll to the desired option, then press the Power/Lock Button power key to confirm.

Answer a call: Press the Volume Up Key and the Volume Down Key at the same time.

Stop alarm: When an alarm rings, press and hold the Volume Up Key or Volume Down Key to stop the alarm.

Re: how to get pictures off LG G2 with completely smashed screen
vzw_customer_support
Customer Service Rep

Hi Dream, so sorry to hear about your phone. I know I have been there myself.

The good news is it sounds like your phone is booting up, that's part of the battle. The next step we would suggest would be to connect your phone to your computer by USB.  Look to see if your computer is able to recognize the phone.

If the computer is able to recognize your phone you should be able to manually transfer the pictures via drag and drop. I'm including a link to help make sure all the possible steps are covered.

http://vz.to/1IGDjbi


This handles options for both Windows and Mac computers so you should be covered either way.

MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to get pictures off LG G2 with completely smashed screen
Khines5705
Specialist - Level 1

Snn5 where do you get all your cool info for the G2 like this?! Can't believe I've had my G2 over a year and don't know this cool stuff like you do!

Re: how to get pictures off LG G2 with completely smashed screen
Snn5
Legend

Google.

Re: how to get pictures off LG G2 with completely smashed screen
Khines5705
Specialist - Level 1

Dang, I just assumed you were a genius or something. I refuse to make Google my hero!

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Re: how to get pictures off LG G2 with completely smashed screen
Snn5
Legend

Well, seeing the lack of VS980 support, I am a part of a G2 community on G+ and what I brought there I bring here.  There are a lot of support forums for the G2 in general, but the Verizon variant had little support.  Trial, error, and varied ways of wording search queries.

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Re: how to get pictures off LG G2 with completely smashed screen
Khines5705
Specialist - Level 1

I dabble with the G+ a little, never with the Facebook! Haha

What's the name of the G2 community on G+ so I can join in on the fun and festivities?

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Re: how to get pictures off LG G2 with completely smashed screen
Snn5
Legend

VS980.