how to restore 90 days integrated messages
adamog45
Newbie

hello all,

how do you restore the last 90 days of integrated messages

to my web app or tablet or computer or smartphone?

thanks in advance

Labels (1)
0 Likes
Re: how to restore 90 days integrated messages
adamog45
Newbie

I need to restore Deleted messages from the past 90 days on 1 of my lines to my computer for backup and viewing.  Anyone know the procedure ?

thank you,

A.

0 Likes
Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Service Rep

Great question adamog45! I know it's important to get your messages back. All you have to do is launch the app from your phone, press the Menu icon in the App>tools>Content Restore. Otherwise, go to your Messages on My Verizon and click on the 'Refresh' arrow.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes
Re: how to restore 90 days integrated messages
adamog45
Newbie

actually, I want to restore the past 90 days worth after they were

deleted. Is that possible ?

Adam

0 Likes
Re: how to restore 90 days integrated messages
rcschnoor
Legend

It is unlikely you will be able to restore messages which have been deleted.

Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Service Rep

That is an excellent question adamog45. Sadly, this is not an option. Once the items have been deleted they are removed from any server that may have potential "saved" them.

ErinW_VZW
Follow us on Twitter @VZWSupport

Re: how to restore 90 days integrated messages
Forget-ful
Newbie

I do not see these settings. Can you show me?

0 Likes
Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Service Rep

Forget-ful, we sure can! What kind of device are you using to view them on? A computer, tablet, or a phone? Also, what do you see? Once we have a few more details we'll be able to direct you quickly.

SarahO_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: how to restore 90 days integrated messages
Jakeman1
Master - Level 1

I would check with the owner of the email server you are using. Most store the messages on their servers and only hide them when you delete them from your account. So it is very possible they can restore them even if you have deleted them from your device / email folder.

Re: how to restore 90 days integrated messages
Forget-ful
Newbie

Using a laptop or desktop. Could use iphone if that's easier. I can get the current messages but don't see the menu options to retrieve old.

0 Likes