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how to restore 90 days integrated messages
adamog45
Member

hello all,

how do you restore the last 90 days of integrated messages

to my web app or tablet or computer or smartphone?

thanks in advance

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Re: how to restore 90 days integrated messages
adamog45
Member

I need to restore Deleted messages from the past 90 days on 1 of my lines to my computer for backup and viewing.  Anyone know the procedure ?

thank you,

A.

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Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Support

Great question adamog45! I know it's important to get your messages back. All you have to do is launch the app from your phone, press the Menu icon in the App>tools>Content Restore. Otherwise, go to your Messages on My Verizon and click on the 'Refresh' arrow.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: how to restore 90 days integrated messages
adamog45
Member

actually, I want to restore the past 90 days worth after they were

deleted. Is that possible ?

Adam

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Re: how to restore 90 days integrated messages
rcschnoor
Sr. Leader
Sr. Leader

It is unlikely you will be able to restore messages which have been deleted.

Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Support

That is an excellent question adamog45. Sadly, this is not an option. Once the items have been deleted they are removed from any server that may have potential "saved" them.

ErinW_VZW
Follow us on Twitter @VZWSupport

Re: how to restore 90 days integrated messages
Forget-ful
Member

I do not see these settings. Can you show me?

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Re: how to restore 90 days integrated messages
vzw_customer_support
Customer Support

Forget-ful, we sure can! What kind of device are you using to view them on? A computer, tablet, or a phone? Also, what do you see? Once we have a few more details we'll be able to direct you quickly.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: how to restore 90 days integrated messages
Jakeman1
Sr. Member

I would check with the owner of the email server you are using. Most store the messages on their servers and only hide them when you delete them from your account. So it is very possible they can restore them even if you have deleted them from your device / email folder.

Re: how to restore 90 days integrated messages
Forget-ful
Member

Using a laptop or desktop. Could use iphone if that's easier. I can get the current messages but don't see the menu options to retrieve old.

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