You've come to the right place for help. I know how frustrating and inconvenient this is. We definitely want to make sure that you receive all your email JOHHUL90.
How are you attempting to set up the email on your phone? Have you been able to use that email on this phone before? Do you have other email accounts on the phone that are working?
Try setting up the email using these steps http://vz.to/29HXdKE. Keep us posted.
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