She is talking about the game data which she wants to restore. That is something that a lot of game developers don't have an option for. The ones that do tend to have a Facebook Login, or similar type of login server.
As am I. Some of my games; Boom Beach and Clash of Clans are linked to my G-Mail and will load the data through the e-mail address. I don't have Facebook so am just giving a different way to load some games should they be associated to their G-Mail and not Facebook.
Thank you everyone for your reply's but I am still striking out. I did log in with my gmail account to the google play store and saw all my apps/games that I have. I was able to re-download those to the new table but the scores do not get transferred. I purchased some software that is supposed to be able to transfer the data but so far it is not working. I contacted the company and they are asking me if the devices are rooted which I have no idea what that means. I wouldn't think it would be this hard to transfers game scores from one device to another. I just want to surprise my son with a new tables with all of his games and set up with the same scores he has on my phone...uugh!!! I am so frustrated.