import pictures to pc

[nanapage]

I cannot import pictures from my HTC.  Any suggestions?

[Snn5]

Do you have the HTC drivers installed on your PC from HTC?

[nanapage · Accepted solution]

Yes and the sync manager.  I have a new windows computer.  Never had a problem with previous computer.

[Snn5]

What was the correct answer?

[nanapage]

yes and the sync manager.  New Lenovo computer.  never had a problem with previous computer.

[Snn5]

Let me rephrase:  You marked you answer correct, however I see no steps to resolution, only that you have a new computer, but that doesn't seem to resolve the issue.  What steps did you take to solve this problem?

[nanapage]

no menu automatically appears.  I look in forums and it's telling me to pull windowshade down, which I did, but my menu doesn't look like example.  it says charge only or disk drive.

[Snn5]

nanapage wrote:

no menu automatically appears.  I look in forums and it's telling me to pull windowshade down, which I did, but my menu doesn't look like example.  it says charge only or disk drive.

Your menu or the example menu doesn't show Disk Drive?  So you cannot choose Disk Drive?