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internet connection lost due to display auto shot off
richiem1168
Member

Apps getting disconnected when phone turn to sleep mode.

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Re: internet connection lost due to display auto shot off
vzw_customer_support
Customer Support

richiem1168, making sure that your device is working correctly is very important and we want to help. What is the make and model of your device? What are you doing on your device that is making your display shut off? How often does this happen?

 

 

KevinM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: internet connection lost due to display auto shot off
bearone21
Leader

settings/lock screen/notifications................select what you don't want to go to sleep!!

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