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keep sending me bad phones(note)

why is verizon keep sending phones that do not work refurbished phones  three phone not working i want a new phone i paid for it i have a warranty and they r sending me a phone that doesnt over and over again how do i recieve a working phone

Labels (1)
Re: keep sending me bad phones(note)

A warranty replacement will always be a refurbished phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: keep sending me bad phones(note)
Sr. Leader

What's wrong with the phones?

I agree, you will just keep getting refurbs, that is the deal you agreed to.