kitkat 4.4.4 su6-7.2 made my droid maxx (droid turbo) unuseable

[LaRaeC]

Yesterday I installed operating system update (su6-7.2 to android version 4.4.4) and now having problems so major that phone can't even be used.

I can't switch between open apps because "recent apps" doesn't work when I select it. However, several times per minute the phone will flash to the recent apps listing & back to active app. The problem is worsening so that all the phone does now is vibrate and switch between home screen and "no recent apps" message.

I'm just about to walk out the door on a long road trip and REEEALLLYY need my phone. Is there any way to UNINSTALL UPDATE? Or do I have to do a factory reset?

Here are the specifics on my phone

About phone:
System version: 24.13.2.obake-maxx_verizon.Verizon.en.US
Model number: DROID MAXX

System information: Motorola X8 Mobile Computing System

Android version: 4.4.4

Baseband version: MSM8960PRO_BP_23255.132.81.00R

Kernel version: 3.4.42-gbd5a4c6 hudsoncm@ilclbld32 #1 Thu Apr 30 20:40:19 CDT 2015

Build date: Thu Apr 30 20:28:50 CDT 2015

Build number: SU6-7.2

System updates:

Version 24.13.2.en.US

Status: Update Successful

Time: Tuesday June 02, 2015 2:44 PM

TIA,

LaRae

[Snn5]

You cannot roll back that small update but try this BEFORE you factory reset.

Wipe Cache Partition DROID RAZR RAZR MAXX by MOTOROLA | Verizon Wireless