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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
lost photos trying to recover... help
gmarie64
Member

While on vacation in Mexico last week, i had my droid turbo 2 6.0 on airplane mode to avoid data usage. i lost one half day of photo's. Any suggestions on how to recover?

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Re: lost photos trying to recover... help
vzw_customer_support
Customer Support

Thank you for bringing this to our attention, gmarie. It is important to us we go over all available options to get your photos recovered and I am happy to help.

Just for clarification, what exactly were you doing on the phone when these photos were lost? When is the last time the phone was backed up? Please provide a few additional details and we will be sure to get to work on this for you.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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