mobile hotspot not working in my area
Truehart74
Enthusiast - Level 2

using it for 5 years and now it's not working. Saying unable to connect. I've reset and done everything on my end.....please help!

Re: mobile hotspot not working in my area
dsimmons1977
Enthusiast - Level 1

Same issue on both phones on my plan

Re: mobile hotspot not working in my area
Sarcastic_nematode
Enthusiast - Level 1

Same issue in NW Maine

Re: mobile hotspot not working in my area
jdfordhd
Enthusiast - Level 2

So far there are no comments from the Verizon team.!! You know, the standard "I am very sorry that:

*your dog must have eaten your hotspot, just monitor his stool until we find an answer.

*your wife left you and the judge awarded her your hotspot.

*your hotspot's refusal to wear a mask must have infected it with Covid19.

*your hotspot has been kidnapped and you will receive ransom demands by text shortly.

 

Re: mobile hotspot not working in my area
Truehart74
Enthusiast - Level 2

I'm in Southern NH.......worked fine last night. Tried to turn on today, unable to connect 😕 

Re: mobile hotspot not working in my area
Truehart74
Enthusiast - Level 2

Screenshot_20200909-065005_Tethering Provision.jpg

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Re: mobile hotspot not working in my area
Truehart74
Enthusiast - Level 2

My children need this for virtual schooling........PLEASE FIX!

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Re: mobile hotspot not working in my area
vrut925
Enthusiast - Level 2

I'm in Northeast Ohio with the same problem. The Hotspot will not connect. I get a data connection error. Yesterday we had a complete Verizon outage in my area. No cell signal at all for about 6 hours. Now this! 

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Re: mobile hotspot not working in my area
2019Zone4
Enthusiast - Level 2

I called verizon and it was a nation wide problem.  It was fixed while i was on hold 50minutes.  I tried mine and it works again in Florida.

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Re: mobile hotspot not working in my area
vzw_customer_support
Customer Service Rep

I know how useful mobile hotspot is. I use it myself. I know a couple days has passed and I wanted to help and make sure you are good. Are you still having issues with mobile hotspot? What type of issues are you having? Please tell me more. AmberF_VZW

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