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Re: mobile hotspot not working in my area
vzw_customer_support
Customer Service Rep
‎09-11-2020 05:48 AM

Truhart74, 

 

I am so sorry to hear that you were impacted by the mobile hotspot issues! I rely on my internet connection to keep my kid's education going too, so I completely understand what you are going through. At this time, the issue with mobile hotspot service should be resolved. If you are still having trouble, please let us know, as we want to be sure this service is working reliably for you during this time of need. 

 

Thanks, 

Michelle_VZW 

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Re: mobile hotspot not working in my area
vzw_customer_support
Customer Service Rep
‎09-11-2020 06:39 AM

I rely on my hotspot to work at all times and want to ensure you can rely on your hotspot, vrut925.When did this issue start? What signal is showing on your device? Are you experiencing any issues with calls or text?

 

DanielleR_VZW

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Re: mobile hotspot not working in my area
vzw_customer_support
Customer Service Rep
‎09-11-2020 07:20 AM

2019Zone4, I'm glad to hear your hotspot has been restored! For your convenience, I have included our support page here: www.verizonwireless.com/support

 

LorenzoP_VZW

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