My girlfriend and I both have Moto z force droids, on different, completely separate accounts, and both started doing this recently. Reboots, clearing cache, do not resolve.
ERIDUP71, it can be a nuisance seeing unread text alert when you have already read the messages. It's important that we get this fixed. If you can for me please follow these steps: http://vz.to/2lVMQq6 (find your messaging application). Please let me know if the alert cleared.
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I've followed these steps several times & the unread message notification
still shows up. Please advise what else can be done.
On Wed, Mar 1, 2017 at 10:49 PM, vzw_customer_support <
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Message edited by Verizon Moderator
My Moto z has done this for 3 days now and I'm about over it! I have to totally delete my new messages as I receive them, because simply reading them will not mark them as read. I have rebooted several times and just installed the latest update. Please fix it tell me how to!