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my Galaxy J7 v won't charge in my car or my wireless charger
GLELLIS51
Member

My Galaxy J7 V will not charge in my car or while trying to use a wireless charger. Is there a setting that is wrong

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Re: my Galaxy J7 v won't charge in my car or my wireless charger
bearone21
Leader

cigarette lighter or usb?? is it a verizon charging pad??

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Re: my Galaxy J7 v won't charge in my car or my wireless charger
vzw_customer_support
Customer Support

GLELLIS51,

 

 

Help is here! Making sure your phone charges is important. Let’s figure this out by gathering some other clues to this charging mystery. Are both the car charger & the wireless charger purchased through Verizon Wireless? Do you know if there is any physical or liquid damage to the phone, car charger or wireless charger? How long ago did the car charger & wireless charger not been charging your phone?

 

 

AliciaS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!"

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Re: my Galaxy J7 v won't charge in my car or my wireless charger
stef7
Sr. Member

I'm not sure the J7V is capable of wireless charging. Did you check the specs on the device?

As for it not charging in your car, did you try the cable that came with the phone with a known good charger?  How about in someone else's car (ie how do you know your cigarette lighter is good).

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