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my SM-G360V is recording calls automatically
hi535
Member

not sure if i installed a recorder app and forgot it, but my phone now automatically records calls and saves to a folder "ideaCallRecorder". howto turn this off?

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Re: my SM-G360V is recording calls automatically
vzw_customer_support
Customer Support

hi535,

 

Thank you for reaching out to us. I'm sorry to hear your phone is recording your calls. I understand how important it is to disable this function and I'll be happy to help. Can you tell me more about when this first started happening? Has your phone been exposed to any liquid or physical damage? 

 

JuanD_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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