Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
my galaxy J3 phone will not stream netflix content after updating OS
SARJAC55
Member

my galaxy J3 phone will not stream netflix content after updating OS. 

Labels (1)
0 Likes
Re: my galaxy J3 phone will not stream netflix content after updating OS
boringusername
Sr. Member

What this a legit Verizon update or did you root your phone? What plan are you on?

0 Likes
Re: my galaxy J3 phone will not stream netflix content after updating OS
vzw_customer_support
Customer Support

We want your phone to work as intended with all compatible applications, SARJAC55. Is your device part of our prepaid or postpaid service?
Please provide the software Build number on your phone (Settings>About phone).

 

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: my galaxy J3 phone will not stream netflix content after updating OS
bearone21
Leader

are you streaming wi-fi or network??

0 Likes
Re: my galaxy J3 phone will not stream netflix content after updating OS
SARJAC55
Member

Thanks for taking the time to contact me.  I think I have found the answer to my problem.  I was using wi-fi network to stream Netflix.  I believe the network signal I am getting is too weak to stream Netflix.  I worked fine when I visited the Verizon store. NLJ

0 Likes
Re: my galaxy J3 phone will not stream netflix content after updating OS
bearone21
Leader

are you aware that the wi-fi draws from the network......slow network....slow wi-fi!!

0 Likes