Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
my phone is not charging
TARLAR45
Member

my phone is not charging what can I do to trouble shoot? Or do I just need a new phone?

Labels (1)
0 Likes
Re: my phone is not charging
sprmankalel
Leader

Go to a corporate Verizon store. Make sure to bring your phone AND the charger that you use.

0 Likes
Re: my phone is not charging
bearone21
Leader

try the wall charger if you're using usb.

0 Likes
Re: my phone is not charging
vzw_customer_support
Customer Support

Help is here to make sure your phone is charging properly, TARLAR45. Let's dig into this and get this working, What is the make and model of the phone? What happens when trying to charge? Any damage to the phone or charger?

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: my phone is not charging
s_westphal
Member

Brand new mtoo z force, 1 day old, wall charging

0 Likes