my phones battery dies
AARDVARKPAT
Enthusiast - Level 1

MY MOTO DROID PHONE ( LESS THAN ONE YEAR OLD ) WILL SHUT DOWN   ANYTIME THE BATTERY IS NEAR 50% AND  I TRY AND VIEW A CLIP OR MAKE OR RECEIVE A VIDEO CALL ......PHONE JUST SHUTS DOWN ...IT TAKES A FEW MINUTES TO RESTART , THEN WHEN THAT DOES FINALLY HAPPEN ( WAY WAY TOO LONG)  THE BATTERY THAT WAS AT  SAY 50% IS NOW UNDER 5 % ...i have always been loyal to droids ,but this horrible  trend is making me think ....droid no more ....anyone with similar problems ?

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Re: my phones battery dies
vzw_customer_support
Customer Service Rep

It's important for us to make sure your phone stays powered on for you AARDVARKPAT. When did this start happening. You mentioned you have a  Moto Droid-may we ask exactly which one you have? That will help us get the resolution you need to keep it powered on.  

 

Is it one of these http://spr.ly/6586DUQGE;

 

Tamara_VZW
Follow us on TWITTER @VZWSupport
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