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my voicemail is not working
CADUN3
Member

On my Droid Maxx, my voicemail has totally stopped. i think it was after an update about a month or more ago. if i press the button on the app to set up basic visual voicemail it says its being updated every time but nothing ever happens, for days. If people call me my voicemail does not greet them it is some weird mailbox thing they get. I cannot call *86 either it asks for my mailbox number. I have no idea what my mailbox number is, i have tried my phone number but it said that is an invalid number. Please help.

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Re: my voicemail is not working
Ann154
MVP MVP
MVP

Is your phone one of the affected one from the discontinuation of the basic visual voicemail? Bye-Bye Visual Voice Mail

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: my voicemail is not working
vzw_customer_support
Customer Support

Cadun3,


Being able to access your voicemail is extremely important. I would like to take a look into your account and investigate this voicemail issue further. I have sent you a Direct Message so we can assist further. Please respond back to my Direct Message. I look forward to hearing from you.


LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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