new update

[Pilk]

The new update will not let me turn my mobile hot spot on. Keeps saying no data connection. But everything else works.

[Budoski]

When did you install it?  My hotspot stopped working today.  I installed the update a week ago

[Pilk]

At 1:37 am hasn't worked since.

[kieso]

I installed my update on my note edge a week ago also and it worked fine until about an hour ago

[Budoski]

Same here,  two phones with mobile hotspots.  Both same message,  but have full bars 4g lte

[kieso]

Mine just started working in PA

[Pilk]

It's working now with foxfi

[vzw_customer_support]

It will be our pleasure to assiste with your mobile hotspot Budoski. May I ask what make/model android device do you have? Are you using the stock hotspot or a 3rd party app like Pilk. Ar eyou able to use other data service with and without wifi on your device, like web browsing? As you share the details then we can troubleshoot together.

ArnettH_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Budoski]

Yeah mine started  working at 6am my time.

[Budoski]

Both stopped working at the same time.  Both started working at the exact same time!  Update issue for sure. Didn't even have to restart the phones!