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no-one can hear my voice??
clarissa12
Newbie
‎12-04-2013 10:08 AM

My phone is and has no other issues except as of last night no-one can hear me...HELP!! I have re-started the phone and nothing. I can receive and send texts...IDK

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Re: no-one can hear my voice??
Eric72
Enthusiast - Level 3
‎12-04-2013 01:18 PM

What is the brand name of your phone.

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Re: no-one can hear my voice??
vzw_customer_support
Customer Service Rep
‎12-06-2013 10:32 AM

Hello clarissa12,

     It goes without saying that in order to effectively use your phone, people will need to hear your voice. With that being said, we are here to work on this with the utmost sense of urgency. As Eric72 stated, what make and model android device do you have? Can I assume that there isn't any liquid or physical damage on it? I would suggest verifying that bluetooth is turned off in Settings to ensure that it is not affecting the audio on the device. Once you update us with the details requested then we can continue to assist.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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