Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
no updates
dacyoung58
Member

Since the last upgrade, I cannot use play store or the apps to make updates or install new apps

Labels (1)
0 Likes
Re: no updates
vzw_customer_support
Customer Support

Dacyoung58, we can't have you miss out on the Play Store, especially with so many great apps to use. Let's help get the Play Store working once again. First, we'd like to ask a few questions to gather more information on the issue. What make/model phone do you have? What happens when you try to open the Play Store? Which upgrade are you referring?

 

Steven_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: no updates
bearone21
Leader

are you signed in to google?

0 Likes