had an outage on sending and receiving calls but could still text. Tried automated system and finally a chat with representative- no answers. Next day an hour trip to a verizon store- oh there was an outage in your area. Why can't verizon notify us when something like this happens?
We sincerely appreciate your feedback. All your suggestions are always taken into consideration. For your peace of mind, Verizon Wireless keeps you updated at our website VZW.com. Please let us know if you have additional questions for us.
Your link does not go to outage information
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