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pic texts
BLUETOPAZ54
Member

why am I unable to send pictures via text?

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Re: pic texts
Ann154
Expert
Expert

Do you have an active 4g signal? Are the pictures too big?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: pic texts
bearone21
Leader

network disabled & you're on wi-fi??

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Re: pic texts
vzw_customer_support
Customer Support

BLUETOPAZ54,

I love keeping my family in the loop with picture messages. We want to make sure we get these going. What device do have? Are you getting any error messages are you receiving when sending pictures? Have you ever been able to send these?


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: pic texts
BLUETOPAZ54
Member

I have a Galaxy S6.  I was able to send pics via text up until about 6 months ago.  Now they say sending for a while then I get a failed to send.

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Re: pic texts
Ann154
Expert
Expert

Can you please answer the other questions asked in this discussion?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: pic texts
BLUETOPAZ54
Member

I am not receiving any error messages.  After it is trying to send for several minutes it then says failed.

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