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pictures missing
sunshinereaper

i took  ~60 pictures with my phone yesterday and while i can access them by tapping the app and the "photos" button on the bottom of the screen, the photos are not showing up in my "camera" gallery, or reading as stored in my device - which means Instagram cannot find these photos. We're talking a whole days worth of work and a week's worth of content. help me, please.

~k 

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Re: pictures missing
vzw_customer_support
Customer Support

sunshinereaper,

 

I'm alarmed to hear that you are having trouble sharing your photos. I know how important it is to be able to access your work, and share it across multiple platforms. Let's see how we can help resolve this. What make & model device do you have? Have you been able to see photos taken on this device in the "camera" gallery before?

 

MichelleH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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