Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
poor cell phone reception at my home in Placerville, CA lately
jkhawk
Member

I have noticed of late in the past 6 months or so, I am not receiving as good of reception and service at my home, I have many dropped calls, and often only 1 or 2 bars. What has happened to our service, it use to be that verizon was the best in this area but not so anymore.

 

0 Likes
Re: poor cell phone reception at my home in Placerville, CA lately
vzw_customer_support
Customer Support

We want you to continue getting the great service that you are use to getting, jkawk. Let's get to the bottom of this service issue. 

 

Are the issues with your service only inside your home? How far do you have to travel, for the service to improve? Do you have Home-Based Internet/WiFi? If so, is your phone connected to it while you are at home? 

 

VanessaS_VZW

0 Likes