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I tried to open my camera this afternoon, but received this message. I was able to use my camera this morning, but after I charged my phone the camera stopped working. I have done everything, including a factory reset, but am still receiving this message. I bought my phone the day it came out, so I have no idea why I am having this issue. Any ideas or helpful advice?
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Blazinglizard9,
Lets get the camera back up and running so you can love your new phone again! A factory reset is a great trouble shooting step. Are you using the camera app that came on the phone or a 3rd party application? I suggest trying another factory reset, but first make sure Automatic Restore is disabled and then skip all setup steps that would add any apps back to your phone. http://bit.ly/1lsY50b
SarahO_VZW
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I am also getting the "camera failed" message. I did a factory reset and it still did not work. I tried doing a factory reset with Automatic Restore off and still get the "camera failed" message. What should I do?