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recover text from a broken phone
cholman
Member

I have just re activated an old phone as the screen has broken on my newer phone. Is there a way I can get my text updated on my old phone or read text off broken phone on a desk topusing a usb cable.

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Re: recover text from a broken phone
vzw_customer_support
Customer Support

I'm so sorry to hear your device was damaged. There isn't a way to transfer the text between devices. if the text messages were backed up on our cloud service you would be able to  get them restored on the older device. Learn about our cloud here: http://www.verizonwireless.com/support/verizon-cloud/


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: recover text from a broken phone
vzw_customer_support
Customer Support

I'm so sorry to hear your device was damaged. There isn't a way to transfer the text between devices. if the text messages were backed up on our cloud service you would be able to  get them restored on the older device. Learn about our cloud here: http://www.verizonwireless.com/support/verizon-cloud/


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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