Could you have turned on call forwarding? See http://www.verizonwireless.com/support/how-to-use-call-forwarding/
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Amy, we will never reject you and will help get your service back up and running. What is your zip Code? Are you able to use text messaging and internet?
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