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retrieve lost pictures
NWRAINE
Member

I lost pictures after a Samsung update on my Galaxy S4.  Is there a way I can retrieve them?

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Re: retrieve lost pictures
vzw_customer_support
Customer Support

NWRAINE, having all of you pictures is very important. I want to make sure that we check out a few different things. Did you have your device backed up with the Verizon Cloud? After the update, were you missing any other information on the phone (contacts or applications)? Please keep us posted.


KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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