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retrieving photos from a broken phone that cannot be accessed
luvsracin21
Member

I broke my phone today (Moto z4).  Purchased a new one (Moto 5g) but cannot turn old one on to transfer pictures.  Was not using Verizon Cloud.  Is there anyway to get my pictures back?

 

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Re: retrieving photos from a broken phone that cannot be accessed
vzw_customer_support
Customer Support

Thank you for reaching out to us today. Where you using any cloud service? *Estevan

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