So I purchased a ring tone and when I go to my settings and tunes it's not there so I go back to see if I can purchase it again and it says I can't because I already bought it and that I need to go to my music inbox to down load it. How do I do that
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Could you please explain to me, which "app" you are referring to, in your answer to the above customer? If you say the Verizon Tones App, mine does not show a Music Folder. No menu, either.
He said scroll to Music - if you go to the Apps on the S5, there is an app called Music, and it has a mucial note as the icon. From there you can find Folders...., and one of them should contain your downloaded tone.
I also recommend using Zedge, it's free, you can use their tones or make your own from your music, and it simply works.
I'd be happy to help you get this figured out, marleymart! What make & model device do you have? When did you purchase this ringtone?
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Thanks Mr. Verizon. Appreciate you acknowledging my post, my need for help, etc. We just switched to Verizon after being with T-Mobile for 15 Years, and I've never had so much trouble with a "Ringtone" in all those 15 years.
Could you please explain to me, which "app" you are referring to, in your answer to the above customer? If you say the Verizon Tones App, mine does not show a Music Folder. No menu, either. Is this not the Samsung Galaxy S5 thread? Maybe I posted in the wrong thread. Pardon my
Ignorance but, it is very frustrating when a person pays $2.99 for a ringtone and goes through the process of posting in a "support" forum, but gets ignored.
I want to apologize to the original poster, I hoped if I bumped up your original question someone would help... it worked, but I don't understand the answer, because I am so new to Verizon!
Wow, what a warm welcome for a new customer. 😞
I wouldn't have even bothered purchasing a ringtone. You can make your own from your own music and assign it on your phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.