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ringtone but could not find music inbox
Hobbit79
Member

Yes,i had recently purchase a ringtone on Verizon Tone and its tell me to find in on music inbox.Where can i find music inbox on Samsung Galaxy S5Smiley Happy

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Re: ringtone but could not find music inbox
jag523
Member

I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

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Re: ringtone but could not find music inbox
nicholasbranson
Sr. Member

try texting "list" to 8998. this should supposedly result in you recieving a response text with a link to download your tone

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Re: ringtone but could not find music inbox
SusanR100
Member

It appears to be an ongoing problem - see the discussion Music Inbox S5. Texting list to 8998 just gets you a list of the top 20 ringtones.

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Re: ringtone but could not find music inbox
dolfungirl
Member

I found another post with a solution. The left button on the bottom when you're in the Verizon ringtone app. Hold it. It won't just give you the recent open apps it will give you a menu and there will be a download button and there it is.I guess that is a dual function button but nobody told you. If it doesn't make sense let me know and I'll try to explain it more clearly.

Re: ringtone but could not find music inbox
Keesload
Member

  This was the solution.

Re: ringtone but could not find music inbox
jag523
Member

I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

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Re: ringtone but could not find music inbox
vonniepage
Member

I'm having to same trouble also and there are not any dots at the bottom of my screen.

 

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Re: ringtone but could not find music inbox
vzw_customer_support
Customer Support

Good afternoon, vonniepage. It's important to access your downloads, so I'm happy to assist. Are you looking for previously purchased ringtones? Do you see them listed under sound settings in your phone itself? 

TracyB_VZW

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