ringtone transfer on Galaxy J3V

[CHRGOS6]

I want to transfer ringtones from my old phone, but when I connect the new J3V to my laptop, I don't see any file structure on the phone.  Any suggestions?

[tikibar1]

Have you pulled down the notification shade and changed the USB mode from charging only (the default in Marshmallow) to file transfer?

[vzw_customer_support]

It’s always good to personalize your phone CHRGOS6. I can certainly understand your concern with your ringtones not transferring over. Let’s work together to see what’s going on. Where were the ringtones purchased from? What’s the make/model of your old phone?

TakendraW_VZW
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