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samsung SM-J327V prepaid had a issue black screen of death
swiley003
Member

samsung SM-J327V prepaid had a issue black screen of death samsung had me send it to them an changed something. it lacks wifi speed locks up an sometimes like its sleeping can any one help?

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Re: samsung SM-J327V prepaid had a issue black screen of death
vzw_customer_support
Customer Support

It’s never ideal to fix one problem then have another to deal with, swiley003. Let’s turn your experience around so it’s zippier on Wi-Fi and no longer locks up. Is it slow when using any Wi-Fi network? We want to be sure so we know where to focus our next steps. How much internal storage is available on your Samsung SM-J327V ?
https://www.verizonwireless.com/support/knowledge-base-204381/


David_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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