What type of phone is it??
We want your phone to work as intended, ROZWILLIE. We need more information in order to assist you. When did this issue start? What is your device model? Any physical or water damage to the device?
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
