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screen time out
NELTEA74
Member

why does my screen go black after 5 seconds while in a phone call? I want it to stay on.

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Re: screen time out
bearone21
Leader

settings/display/screen timeout....set to never!!

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Re: screen time out
vzw_customer_support
Customer Support

You have a great question at hand NELTEA74. We know how important it can be to keep your screen on while on a phone call and we’d like to help. This feature is set on your phone so you don’t accidentally touch your screen when you hold the phone close to you. There could be a setting we can change to turn it off depending on your phone model. What type of phone are you currently using?

 

Christian_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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