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text & attachments
JERMOCK
Member

can't send or receive attachments with text messaging

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Re: text & attachments
MiiHere
Leader

Is this all the time? Are you connected to Wi-Fi when it happens? If so, turn Wi-Fi off. How much data do you pay for?

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Re: text & attachments
sprmankalel
Leader

It doesn't matter what the data limit is. MMS uses data but does not use data from the allotment.

What phone are you using? Has this always been an issue? When did it start happening?

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Re: text & attachments
vzw_customer_support
Customer Support

It’s important that all features of your phone are working correctly, JERMOCK. I use text messages daily to send and receive content. Let’s take a closer look into this and get this working. What happens when trying to send an attachment? Any error messages? How long has this been an issue?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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