Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
text over wifi
jasons100
Member

I have a Samsung galaxy s5 and use the Verizon messenger app and am currently out of the country for business and up until a day ago I was able to send texts over WiFi but now it won't let me, and I also can't access Google play store or update any of my aps. What can I do while outside of the country to fix this problem

Labels (1)
0 Likes
Re: text over wifi
vzw_customer_support
Customer Support

We certainly want to keep you connected while so far from home, jasons100! Are your other data applications working like web browsing on that same WiFi? Have you tested multiple WiFi networks in that area?


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes
Re: text over wifi
jasons100
Member

Yes the WiFi connection works and I somehow am able to send texts again, but I still am not able to access the Google play store or update any apps

0 Likes
Re: text over wifi
vzw_customer_support
Customer Support

jasons100, thanks for keeping us posted. Let's make sure that this isn't a memory capacity issue. Delete any unwanted applications, text messages, call history, and e-mails. Try updating your applications again and let us know if you still need additional assistance.

LasinaH_VZW
Follow us on Twitter @VZWSupport

0 Likes