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too many password attempts, phone reset, now what...
FREFOS48
Member

Our daughter tried too many times to log into our sons Brigadier phone, and it reset.  Goes directly to setup wizard.  I can connect to internet, but then asks to verify google account., Sign in with google account that was synced on device.  Tried that & just goes back to it asking to verify.  Changed his google acct password on the laptop but it still just goes back to wanting sign in with google account.  PLEASE tell me our daughter did not just turn his phone into a paperweight. Oh & we're not very tech savvy, so if any ideas, please dumb them down for us.  Thanks in advance

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Re: too many password attempts, phone reset, now what...
bearone21
Leader

turn it off, then back on & re-enter new login/password.

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Re: too many password attempts, phone reset, now what...
sprmankalel
Leader

Skip the Google sign in and set up the phone so it is at least able to make a call. Then go to the settings and try to sign in with Google.

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