touch screen
CHAJOL90
Newbie

The digits on the left side of my screen will not work in portrait mode (1-q)

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Re: touch screen
Ann154
Community Leader
Community Leader

Which phone model do you have and how old is it?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: touch screen
vzw_customer_support
Customer Service Rep

CHAJOL90,

 

 

Help is right here for you! I know I would be lost if only part of my screen was working. Let's gather some pieces of this puzzle, so we can get your screen completely working again. What make & model phone are you using? You mention digits on the left side are not working. Does this mean that it is letters & numbers that are not working on the left side? Can you please clarify what happens exactly when you try to use the left side of the keyboard in portrait mode? When did this problem begin to happen? (A few days ago? A few weeks ago?)

 

 

AliciaS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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