turn off visual voicemail notice
KarenofWI
Newbie

Does anyone know how to inactive the visual voice mail message (subscribe to Visual Voice Mail for $2.99 per month) that comes up when you try to access the voice mail feature on a Samsung Gallexy 3? I want to be able to go directly to my voice mail screen. Thanks!!!

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Re: turn off visual voicemail notice
vzw_customer_support
Customer Service Rep

KarenofWI

I definitely want to make sure you're able to access your voicemail correctly! Let's look into this. What happens when you select your voicemail? Are you seeing a pop-up? If you clear this message, are your messages there?

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: turn off visual voicemail notice
KarenofWI
Newbie

I click the voicemail icon and see a screen that give me 2 choices, voicemail and visual voicemail for $2.99 per month.  

I select voicemail and it dials. I enter my pin and get my messages.

I want to not see the visual voicemail message.

Karen

Sent from my Verizon Wireless 4G LTE Smartphone

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Re: turn off visual voicemail notice
vzw_customer_support
Customer Service Rep

Let's look further into this KarenofWI! Do you have the option to select No Thanks near the Subscribe to Premium? If so, please do so and share. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

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