Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
unwanted ads on moto g play full screen pop ups
suesaner
Member

i have been getting full screen pop up ads all day every day beginning on or about the first week in december. there have been no updates to my os and the few apps i have were updated as needed. these ads are for games, low price websites, etc., and show up before using any app. they pop up when not using the phone too. whats up with this? how do i get rid of this nonsense? i am pre paid verizon. i went into the verizon store and asked about this; the guy there said i needed to contact verizon as i may have been hacked. he said androids have this problem. i havent had this happen ever, ive been with verizon for several years. this has got to stop....

Labels (1)
0 Likes
Re: unwanted ads on moto g play full screen pop ups
bearone21
Leader

both chrome browser & adblock plus work well.

0 Likes
Re: unwanted ads on moto g play full screen pop ups
adamg_vzw
Verizon Employee

suesan arth,

Pop ups can definitely be a nuisance and we're happy to help any way that we can. These are normally caused by 3rd party applications downloaded and installed on the device. For this reason, you may want to remove applications individually to determine which application may be at fault.

AdamG_VZW

Follow us on Twitter @VZWSupport

0 Likes