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update account
dulci01
Member

How does one update account information, like changing passwords?

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Re: update account
Ann154
Expert
Expert

Are you referring to the accounts on your phone or your MyVerizon account online?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: update account
dulci01
Member

The accounts on the phone. I have been trying to update various things

and get error messages. Time-outs, can not connect to server, to name a

few. All have to do with connectivity to wifi. Signal is strong (within

2' of router) so it could be connection to a server kind of problem.

Need to start at the end and work in to find where it is bogging down.

Checking UN/PW to make connections is first place to look.

Dave....

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Re: update account
Ann154
Expert
Expert

Clear the data for the email application to remove the email accounts other than the main Gmail account. Then setup the accounts again with the updated credentials.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: update account
dulci01
Member

I think it is the google gmail address that has the problem.

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Re: update account
Ann154
Expert
Expert

Then you might be required to factory reset the device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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