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Which device do you have?
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When your phone manufacturer decides to send an update to Verizon.
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Note 2
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The Note 2 was last updated in May 2014 so it's not going to be updated any more.
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Having the latest software is definitely important myers4455 so I understand your concern. As your fellow community members mentioned, the last software update for the Note 2 was on May 2, 2014. Is there something going on with your phone? You can view any future updates here http://vz.to/1yUpPAD.
JohnB_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I am trying to get on a way site but it won't let me. It says that I need to update my phone
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Web site
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myers4455,
Sorry to hear about trouble accessing a particular website. We know being able to access the web is a great reason to have a smartphone, and we want to help. Were you previously able to access this site on your phone's browser? Are you able to access it without issue on a PC browser?
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Try a different browser application.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.