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usage/texting
freesoul_sal
Member

Why cant I see my report on how many text messages have been sent to various phone numbers?

I cant see the phone numbers that I have called as well!

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Re: usage/texting
vzw_customer_support
Customer Support

freesoul_sal,

 

Being able to manage your account and usage is essential and should be easy to access for each customer. Hearing that you are having some trouble reviewing your details is concerning but we are here to help. Have you ever been able to view your message and call detail history when signing into My Verizon? Are you trying to access this information via the app or via the website?

 

CandiceH_VZW

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