verizon galaxy note 4 disable lock screen

[Guebao]

verizon galaxy note 4 disable lock screen

Turn Off Screen Lock - Samsung Galaxy Note® 4

[Device-Specific Instructions]

If using Microsoft® Exchange / Corporate sync, the option to turn off screen lock may be unavailable.

1. From a Home screen, tap Apps (located in the lower right).
   These instructions apply to Standard mode only.
2. Tap Settings.
3. From the Device section, tap Lock screen.
4. Tap Screen lock.
   If presented, enter the current PIN, password or pattern or perform fingerprint scan.
5. Tap None.

but the option None . is not available for click

please help me

[dilbertaz]

I assume you aren't signed in to Exchange or setup for corporate sync?   And your phone is not encrypted?

[Guebao]

is not encrypted,

sync with google

[dilbertaz]

Are  you still on KitKat or on Lollipop? 

[Guebao]

lollipop

[dilbertaz · Accepted solution]

Check Settings, Security, Phone Administrators, and see if anything is checked? One or more of those Apps may require a password, pin, etc.

Also check in Settings, Security, Trusted Credentials, User tab, you may have a cert that requires a higher level of security. Some Apps such as (FoxFi) install a certificatethat could cause this issue.

[Guebao]

I need encrypted?

[dilbertaz]

No if it is encrypted it would require a password and the none option would not be available.

Do you show any apps checked under phone administrators (above) or do you show any trusted credentials?

[Guebao]

I uncheck manager device